1. Overview
SportyPunter ("we," "us," "our") values and respects your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, register an account, purchase subscription plans or credit packs, and use our AI football prediction and SportyBet booking code generation and editing services ("Services").
By accessing or using SportyPunter, you acknowledge and consent to the data collection and processing practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using our platform.
2. Information We Collect
2.1 Information You Directly Provide
- Account Information: Email address, user name, and authentication details (passwords are stored exclusively in salted, hashed, non-recoverable formats).
- Service Inputs: SportyBet booking codes you paste into the editor, custom odds targets, risk preference selections (Play Safe or Analysed Risk), and match window choices.
- Communications: Feedback, feature requests, customer service inquiries, and support correspondence sent to support@sportypunter.site.
2.2 Payment Information
When you purchase subscription plans (Lite or Pro) or credit packs, transactions are processed by accredited third-party payment gateways (including Paystack). SportyPunter does not collect, receive, or store your debit/credit card numbers, CVVs, or bank authorization credentials. We receive only transaction confirmations, transaction references, dates, and amounts to update your credit balance and active subscription tier.
2.3 Automatically Collected Data
- Device & Connection Data: IP address, browser type, operating system version, device identifiers, and language preferences.
- Usage Metrics: Pages visited, generation attempts, editing actions, response times, and interactions with fixture analysis hubs.
- Cookies & Local Storage: Session identifiers and preference storage essential for maintaining your login state and active user session.
3. How We Use Your Data
We process your personal information strictly for legitimate operational purposes:
- Core Service Delivery: To calculate fair probabilities, execute the AI fixture analysis pipeline, generate or edit SportyBet booking codes, and display fixture insights across Europe's top five leagues and the UEFA Champions League.
- Account and Balance Management: To maintain credit balances, allocate daily subscription credit floors, and manage plan activations and cancellations.
- Platform Performance & Caching: To optimize fixture analysis caching so shared matches are analysed efficiently without duplicate computational overhead.
- Security & Abuse Prevention: To detect and prevent multi-account abuse, automated scraping, credential attacks, and unauthorized access.
- Customer Support: To investigate reported code generation failures and resolve account issues.
- Legal Compliance: To satisfy financial record-keeping obligations under applicable Nigerian law.
We do not sell, rent, or trade your personal data to third parties, nor do we use your data for targeted third-party advertising or profiling.
4. Legal Basis for Processing
We process your personal data in accordance with applicable data protection regulations (including the Nigeria Data Protection Act 2023 - NDPA):
- Contractual Necessity: To provide the prediction and code services you request and manage your account and purchases.
- Legitimate Interests: To protect platform integrity, prevent fraudulent exploitation of credit allowances, and enhance model reliability.
- Legal Obligation: To comply with statutory financial, accounting, and anti-fraud regulations.
5. Third-Party Integrations and External Bookmakers
5.1 SportyBet Interaction
SportyPunter generates and edits booking codes designed to load selections on SportyBet. SportyBet is an independent third party. When you copy a code or open a bet slip link in the SportyBet application or website, your interactions with SportyBet are governed solely by SportyBet's terms of service and privacy policy. SportyPunter has no control over and assumes no responsibility for third-party privacy practices.
5.2 Payment Processors
Payments are handled securely by PCI-DSS certified payment processors (e.g., Paystack). Their collection and use of your billing data are governed by their respective privacy policies.
5.3 Infrastructure Providers
We use secure cloud hosting, database, and caching infrastructure providers who are contractually bound to safeguard system data with industry-standard security measures.
6. Data Security Measures
We implement robust administrative, technical, and physical safeguards to protect your personal information:
- HTTPS / TLS 1.3 encryption for all data in transit.
- Salted hashing for account passwords.
- Role-based administrative access controls restricting database access to authorized personnel.
- Automated rate limiting and firewall defenses against automated attacks.
While we take all reasonable commercial measures to secure your data, no internet transmission is completely immune to vulnerabilities. You are responsible for maintaining a secure and unique password.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes set out in this policy:
- Account Data: Kept while your account remains active, and for up to twelve (12) months following account deactivation.
- Generated Code Records: Stored in your personal history for reference and performance verification, or until purged in regular system maintenance.
- Payment & Transaction Logs: Retained for at least six (6) years to satisfy statutory tax, financial, and accounting audit requirements.
- Server Logs: Retained for up to ninety (90) days before automated deletion.
8. Your Data Rights
Under applicable data protection legislation (including the NDPA), you possess the following rights regarding your personal information:
- Right to Access: Request confirmation and a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal details.
- Right to Erasure: Request deletion of your account and personal data, subject to mandatory legal and financial retention requirements.
- Right to Restrict or Object: Object to or restrict specific processing activities.
- Right to Data Portability: Request transfer of your data in a structured, commonly used machine-readable format.
To exercise any of these rights, email us at support@sportypunter.site. We will evaluate and respond to your request within thirty (30) calendar days.
9. Cookies and Local Storage
SportyPunter utilizes essential cookies and browser local storage:
- Authentication Cookies: Retain your active authenticated session so you do not need to re-login on each page navigation.
- Functional Storage: Stores user interface preferences (such as selected risk level or target odds).
We do not utilize cross-site tracking cookies, third-party analytics pixels, or behavioral advertising cookies. You can disable cookies via your browser settings, though certain authentication features may cease to function correctly.
10. Children's Privacy (Strictly 18+)
SportyPunter is exclusively intended for adults aged 18 and older. We do not knowingly solicit or collect personal information from individuals under the age of 18. If we discover that personal data of a minor has been submitted, we will immediately take steps to purge that data and terminate the associated account. If you believe a minor has registered an account, notify us at support@sportypunter.site.
11. Changes to This Privacy Policy
We may periodically revise this Privacy Policy to reflect updates to our services, technological changes, or evolving legal obligations. Any updates will be posted to this page with an updated revision date. Your continued use of SportyPunter following published changes constitutes your acceptance of the updated terms.
12. Contact and Data Controller
SportyPunter is the data controller responsible for the personal data processed under this policy. For any privacy-related inquiries, requests, or concerns, please contact:
- Email: support@sportypunter.site
- Subject: Privacy and Data Protection Inquiry